Bentley API Error

Dear Support,

When creating a street works notice via the Bentley API. The following API message pops up:

ERROR

Primary Recipient is not able to receive notices of this type

Organisation and district 5720 009 is NOT operating as a Permit Authority.

WARNING

Copy Recipient is not able to receive notice of this type Organisation and district 0020 103 is NOT operating as a Permit Authority.

I appreciate this is an issue with the USRN which I reported to the Authority in question. But why does the API auto pick Organisation and district 5720 009 over Organisation and district 5720 001??

If this street works notice was raised in Bentley application the user would get the option to select the Primary Recipient if two options are available.

Organisation: 5720

District Ref: 009

Function = Street Authority (NRSWA)

The USRN in question is:  22103684 – LABURNUM ROAD

Many thanks

Sacha