Bentley MapCapture crashes

I have installed Bentley Mapcapture (this uses Microstation under the hood) on a user's machine.   The software launches fine, however, when selecting a particular button, Microsoft office attempts to install 'something', however, after a few seconds, the application crashes and the following exception log is generated:

Loaded DLLs:
 W042181,  Windows NT 6.1.7601 (0x1db1) Service Pack 1,  Processor: 0, count 4, level 0x6, revision 0x3c03, range 00010000-fffeffff,  Mon Sep 19 10:24:13 2016
        BaseAddr  Size__  VersionNumber_______      Path_____________________________________________________________
     1. 00400000 + f1000          08.11.09.129      C:\Program Files (x86)\Bentley\MapCapture V8i\MapCapture\MapCapture.exe
     2. 02330000 + 49000          ?No Ver Info      ?GetModuleFileName failed with error 0 for 0x2330000
     3. 02420000 +  8000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x2420000
     4. 024d0000 +  e000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x24d0000
     5. 025b0000 + 55000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x25b0000
     6. 02660000 + 7d000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x2660000
     7. 056c0000 + 8a000          08.11.09.129      C:\Program Files (x86)\Bentley\MapCapture V8i\MapCapture\StartupResources.dll
     8. 05de0000 +  8000          ?No Ver Info      ?GetModuleFileName failed with error 0 for 0x5de0000
     9. 05df0000 +  c000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x5df0000
    10. 06320000 +  c000           01.00.00.01      C:\Program Files (x86)\Bentley\MapCapture V8i\MapCapture\Assemblies\Microsoft.ApplicationBlocks.ExceptionManagement.1.0.dll
    11. 06330000 +  c000          ?No Ver Info      ?GetModuleFileName failed with error 0 for 0x6330000
    12. 06340000 +  f000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x6340000
    13. 06d90000 + 1c000          ?No Ver Info      ?GetModuleFileName failed with error 2 for 0x6d90000

I suspect these errors are what is causing the application to crash.  Does anyone have any ideas why?