Adding a new USRN

I have a USRN that isn't on our system, however I do have a message saying ' PLEASE NOTE: The December 2018 NSG updates have now been applied to your Live database' how do I get this added to our system please?

Many thanks,

Parents
  • Hello Sophie,

    Thank you for your message. Could you please let us know this USRN number? Is your Live system on our servers? Please open NSG Loader Batches form and check if there are any messages in Record tab for all batches that were run last month.

    Best Regards,

    NT

Reply
  • Hello Sophie,

    Thank you for your message. Could you please let us know this USRN number? Is your Live system on our servers? Please open NSG Loader Batches form and check if there are any messages in Record tab for all batches that were run last month.

    Best Regards,

    NT

Children