How to add and remove emails from Bentley Alert Manager email list.

How do I add and remove an email address from Bentley Alert Manager?

Many thanks,

Sophie

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  • OK, recipients can be added or deleted in the Alert Setup form (HIG1520).  Query back the alert you're interested in, then click the Mail Setup tab. To remove records, highlight the record then click the red 'x' in the toolbar.  To enter them,

    1. Either click in the top-most blank line or click the green plus in the toolbar. 
    2. Select To / CC / BCC from the list (don't just type it, it doesn't seem to recognise it, but it's fine if you choose from the list)
    3. Skip the Recipient field, that's for alerts where the recipient is identified by the data in the alert which doesn't tend to be the case for TMA alerts.
    4. In the username field, select the user you want to add from the list. 
    5. If the user doesn't appear in the list, click the Create Mail User button and add their details.  If they are a user of the Exor system add their username in the 3rd column, otherwise leave it blank.

    Save changes and that should be it.

    Let me know how it goes and if there are any errors please include a screenshot if possible.  You can private message it to me if you'd rather not share on here.

    Good luck!