Would you please give IM4 access to Elaine Burnett & Sophie Hood . Also Mathew Green already has access but cannot get some of the reports we require - please would you check why.
Elaine, you should already have access with the same credentials as used for the rest of the system. Have you tried logging in? Let me know if there are any errors. Please let me know some of the names of the reports Mathew doesn't have access to, and some that he does so we can compare.