We have tried to draw a new ESU to extend the adoption status of Eboracum Way allthe way to Layerthorpe however hit a problem. Street Works need to put in apermit.
We have drawn the ESU (at this point, just a polyline in the ESU layer) then Iright click Type 1 and 2 Streets, to select Street Attributes where I can theselected item as a member of the USRN however I do not get the option when thenew, updated ESU is selected.
We are advised that this is a fault he has had before and there are options in thebackground which need putting right?
Anyone know how please ?
Hi Philippa, this has also been raised as Service Request 7001337270. I will look up your email address and add you to any correspondence on that SR. Do you have any SR numbers from when it happened before?
Hi Sarah Many thanks for the feedback. Im afraid I dont as we do not have permission to access the Service Request area of Support. This was possibly done by Caroline who has since left the Authority. I have asked how I get permissions to log service requests but as yet no response
That one I can answer quickly - I checked who has permissions at York to add users to be able to view Service Requests and I think Stephen Bennett should be able to. The URL is https://usermanagement.bentley.com/management/users.