PEM: HIG-0064 Value already exists

	Product(s):	Exor Enquiry Manager
	Version(s):	04.04.00.00
	Environment:	N/A
	Area:	PEM
	Subarea:	N/A

Error or Warning Message

HIG-0064 Value already exists

This issue is resolved in Network Manager 4.7.0.0 fix 16.

Explanation

On saving PEM the error message appears "HIG-0064 Value already exists". Now it will not allow saving changes.

Close this box by pressing OK button and go to HELP>Display Error in top menu. The real error is: "ORA-00001: unique constraint (xxx.DHI_PK) violated"

How to Avoid

Open Alert setup form (HIG1520) and query back all entries created for Enquiries. To avoid this error there must be only one recipient in Mail set up tab. Please check this and correct.

Original Author:

Created by NT
When: Wed, Oct 23 2013 8:57 AM
Last revision by Sarah Willis-Culpitt
When: Wed, May 17 2017 7:22 AM
Revisions: 10
Comments: 0

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