The user has loaded WC/WI files into FTP server but CIM Completion and/or Invoice processes were not started in HIG2520 Processes Monitor form to process these files.
The user can see WC/WI type files WC1.001 – WC7.001 in FTP server.
The issue is related to WC and/or WI file names. The Exor process is searching for files which correspond the specific file naming rule.
CIM process is searching files which correspond WCxxxxxx.001 file-name pattern.(*.001 – in this case is Contractor_id in the system)
So you need to rename these files and put them to FTP server for Exor processing.
WC0.001 file name must be changed to WC000000.001
WC1.001 change to WC000001.001
WC4.001 change to WC000004.001
And in the future, e.g. for sequence number ‘199’ it must be WC000199.001, for ‘24563’ – WC024563.001
The same CIM file naming rule is valid for WI files (WI000001.001,…WI000199.001)
Additionally, keep in mind that the same sequence structure must be applied for ‘00’ record(s) in WI/WC files
it must be set to:
Instead of :