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When an user tries to create a Work Order from MAI3808/MAI3801 form, an empty MAI3800 form appears not showing any data of the newly created work order. The record of that new work order has been added into work_orders table. Making a query for that work order on MAI3800, nothing is displayed in the form.
When a query has been made on MAI3800 form, check is performed whether the section, on which a defect was attached, belongs to the group of sections/groups which is specified on GISGRPL (or GISGPRD for DoT) product option.
Additionally specify a valid Road Group Type in GISGRPTYP option. The Type must correspond to the Road Groups named in the GISGRPL (or GISGRPL) option.