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ALIM | Exor - Wiki "ORA-29278: SMTP transient error: 421 Service not available" error in form due to the creation of an alert.
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    "ORA-29278: SMTP transient error: 421 Service not available" error in form due to the creation of an alert.

      Product(s): Exor Enquiry Manager
      Version(s): 4.7.0.1
      Environment: N/A
      Area: Enquiries
      Subarea: Alerts

    Problem

    After creating an alert based upon criteria within Enquiry Manager, the following error message appears:

    ORA-29278: SMTP transient error: 421 Service not available

     

    Solution

    Ensure the SMTP server is up and running. 

    Also, ensure the user has the role 'EMAIL_USER' against their account.

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU

      Original Author: Fezan Khan
    • ORA-29278
    • Alert
    • SMTP
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    • Fezan Khan Created by Bentley Colleague Fezan Khan
    • When: Mon, Dec 15 2014 6:31 AM
    • NT Last revision by Bentley Colleague NT
    • When: Thu, Feb 14 2019 5:38 AM
    • Revisions: 3
    • Comments: 0
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