Problem

 User reported that notices are not being sent out via web services.

Solution

 Log into the web server and under the EToN_Outgoing composite, check the log files.  Within the log files, you will see an error relating to a failure connecting to the database.  If this is the case, consider making the following change:

Log into Web services console

Select DataSource --> Configuration --> Transaction and ensure "Set XA Transaction Timeout" is enabled

Alternatively, contact Bentley Support to assist with enabling this option.