IM application loads however all the pods appear blank - no content is showing only the name of the pod. They do not even start initializing or loading the data - they're blank from the moment they appear on screen.
There may well be more than one cause for this issue but at least one of them is explained below:
When IM is open in the browser - open Developer tools (IE: Tools - F12 Developer Tools, Chrome: Customize and Control Google Chrome - More Tools - Developer Tools) and check for errors.
We got the following error message:
Mixed Content: The page at 'https://assetwiseonline.bentley.com/apex_im4/f?p=1000:012345' was loaded over HTTPS, but requested an insecure plugin resource 'http://assetwiseonline.bentley.com/flashchart/AnyChart.swf'. This request has been blocked; the content must be served over HTTPS.
To resolve the issue - either the main hyperlink of the application needs to be changed to use HTTP or the plugin resource needs to be changed to use HTTPS so that the usage of protocols is consistent throughout the application.