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ALIM | Exor - Wiki Error message: 'Failed to locate any features within the defined buffer limits. Please try again'
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    Error message: 'Failed to locate any features within the defined buffer limits. Please try again'

    Product(s): Exor Maintenance Manager
    Version(s): 04.07.00.01
    Environment: N\A
    Area: Locator
    Subarea: N\A

    Problem Description

    In Locator, when "Identify Multiple Feature" button is selected and cursor is moved to assets/any where near assets (routes,roads, culverts, Traffic survey stations etc.) and clicked, it should display a tree structure/ID tool window.

    See below image:

    But instead it is showing error message: “Failed to locate any features within the defined buffer limits. Please try again”
    see below image:

    Steps to Resolve

    1. It depends on how close to the feature the user is clicking the mouse cursor, see below image: 
    2. Check whether the value in WEBMAPIDBF is set properly, see below image: Notice that in the image above the value of WEBMAPIDBF is 20, which means we can only see the 'ID window/Tree structure' when clicked within the range of 20 meters from asset, if needed increase this value range.
    3. Open "Layer Control Tool" from menu, check and uncheck the visibilty of required layers and apply changes. 
    4. Check if this happens for any specific layer in the Layer Control Tool and if it works for all other layers. Each time you check mark/select a specific layer in Layer Control Tool, see the Java console log for any errors thrown.

     

      Original Author: Jyoti Patil
    • WEBMAPIDBF
    • Locator
    • Identify Muliple Feature
    • Exor Maintenance Manager
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    • Jyoti Patil Created by Bentley Colleague Jyoti Patil
    • When: Thu, Sep 1 2016 4:56 AM
    • Sarah Willis-Culpitt Last revision by Bentley Colleague Sarah Willis-Culpitt
    • When: Fri, Sep 27 2019 11:30 AM
    • Revisions: 3
    • Comments: 0
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