Problem Description

In Locator, when "Identify Multiple Feature" button is selected and cursor is moved to assets/any where near assets (routes,roads, culverts, Traffic survey stations etc.) and clicked, it should display a tree structure/ID tool window.

See below image:

Steps to Resolve

1. It depends on how close to the feature the user is clicking the mouse cursor, see below image: 
2. Check whether the value in WEBMAPIDBF is set properly, see below image:, Notice that in the image above the value of WEBMAPIDBF is 20, which means we can only see the 'ID window/Tree structure' when clicked within the range of 20 meters from asset, if needed increase this value range.
3.  Open "Layer Control Tool" from menu, check and uncheck the visibilty of required layers and apply changes.