We are often asked how to set up alerts against a group of email addresses, or how to change the recipients of an alert to reflect staff changes etc.
This one is set up to send to a mail group called ‘Defect Notify’
Add the name and email address of each new contact, save your changes and then you should be able to add them in the Mail Groups form. You can also add them via the Create Mail User button within the Alerts form.
Alert Manager Manual: https://exor.assetwiseonline.bentley.com/assetwise/docindex.asp?docs=4700-product