How to find MAP Viewer log files


 Product(s):Exor Maintenance Manager
 Version(s):04.05.00.00
 Environment:N/A
 Area:Web Map Server
 Subarea:

Background

How to find Map Viewer log files

Steps to Accomplish

  1. Log in to Exor Forms->Launchpad->Exor->Reference Data->Product Options
  2. Enter Query mode->type ‘WMP%’-> Execute query->In option ID column ->WEBMAPSERV-> copy the URL and paste it in IE browser (removing last word in URL till 1st forward Slash (/) )
  3. You will be navigated to the MAPVIEWER-> Click on Admin-> Enter Credentials and click login
  4. Click on Configuration-> A xml file will be displayed in window
  5. Check if the logging_log_level=”Finest”, if not then please set it to finest
  6. Copy the File Location, displayed above the config and navigate to that location on the server(Server name is specified in the Product options form ->WEBMAPSERV->URL), navigate 1 to 2 levels above the File Location to find the LOG folder -> copy the latest log generated and send it to Bentley support if requested

 

External Links

Bentley LEARN Server

 Original Author:Jyoti Patil