Problem

When searching a street or asset and zooming it, nothing happens in MAP at a point it goes blank

Solution

1. Refresh the themes related to asset
2. Try to turn off the background maps (WMS layer),when you are zooming on Exor Locator and turn on the maps when there is no need to do zooming, perhaps WMS server is slow.

See Also

https://communities.bentley.com/products/assetwise/exor/w/wiki/18471.unable-to-zoom-in-locator

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server