When creating a defect that matches a work order automation rule getting an error:ORA-01422: exact fetch returns more than requested number of rows.
Check if duplicate names in group of sections or group of group form, query each back on the forms and see if different types , and also if it is referenced in either Product Option GISGRPL or GISGRPD . If referenced and a duplicate exists - it causes the ORA-01422 error message above - even though the group types maybe different. Renaming one of the road group names to make unique and changing the product option to reflect ( depending which name you alter) prevents the issue from occuring as no longer a duplicate.
If the name cannot be altered from the Form contact the Support Desk to do.
Ref ticket 7000677398