As soon as a user launches locator, the initial extent of the map appears. However, the image is very small due to the size of the initial extent that has been set.
In order to reset the size of the initial extent and match that which displays the local county, please run the following SQL statements:
set sdo_diminfo = ( select diminfo from user_sdo_geom_metadata where table_name = 'NETWORK_SDO_TABLE' )
where sdo_table_name = 'NM_NSG_ESU_SHAPES_TABLE'
and sdo_column_name = 'SHAPE'
and sdo_owner = sys_context('NM3CORE', 'APPLICATION_OWNER');
delete from centsize;
Once run, please restart the mapserver and launch Locator.