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ALIM | Exor - Wiki New Defect Scheduled Alerts do not work
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    New Defect Scheduled Alerts do not work

      Product(s): Exor Maintenance Manager
      Version(s): N/A
      Environment: N/A
      Area: Alert Manager
      Subarea: N/A

    Issue

    New Scheduled Alert for defects does not work and users do not receive alert emails

    Reason

    This was a specific case where a new scheduled alert failed because there were some Maintenance Manager defects whose priority and activity values were not not specified (nor end-dated) in Exor metadata on NM0301 Asset Domain form.

    Solution

    1. Delete defects with invalid priority and / or activity values

    or

    2. Set new values in the Asset Domain (NM0301) form accordingly.

      Original Author: Renatas
    • Asset Domains
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    • renatas Created by Bentley Colleague renatas
    • When: Wed, Jun 13 2018 3:21 AM
    • renatas Last revision by Bentley Colleague renatas
    • When: Fri, Jun 15 2018 4:26 AM
    • Revisions: 3
    • Comments: 0
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