When raising notices via TMA API this error occurs for some notices:
Internal error in receiving call from API
ORA-20000: HIG-0067: Record not found: nsg_organisations (ORG_PK)
The error occurs because the recipient organisation's details have not been loaded into the receiving Highways by Exor system.
Download the latest OD file for the recipient organisation from Geoplace.
Upload the file using Street Gazeteer Manager import.
Retry the failed notices through the API.
How to load an OD file: https://communities.bentley.com/products/assetwise/exor/w/wiki/8656/how-to-load-an-od-file