Certificate error when trying to use Exor


 Product(s):Exor Forms
 Version(s):n/a
 Environment:N/A
 Area:N/A
 Subarea:N/A

Problem

When trying to start up Exor, a certificate error appears:

Solution

When this originally happened, it was because of a problem with the signing authority.  That was resolved after a few minutes so no action needed to be taken.  If it goes on for longer though, a workaround is:

  1. Open the "Configure Java" application on your computer.  On some it may be called "Java Control Panel"
  2. Click the Advanced tab
  3. Scroll down to "Check for signed code certificate revocation using" and click the first option, "Certificate Revocation Lists (CRLs)"
  4. Click Apply
  5. Close all browser windows and in a new browser window try logging on again