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ALIM | Exor - Wiki Unexpected error when trying to login in Spatial Manager
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        • ARCSDE service does not start
        • Assets do not follow the reshaped datum shape
        • Cannot change start measure error
        • Can’t create a new section in SM
        • Could not connect to database error when trying to login
        • Creating layers in Mapbuilder definition was not successful
        • Datum network views will not display new or edited sections
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        • Domain index error when editing a datum/section
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        • Mapviewer service cannot start
        • Move point assets with the same coordinates
        • Network Disappears upon selection
        • NE_ID_OF invalid identifier errors
        • NE_UK constraint violation when creating new section
        • ora 02289 sequence does not exist when editing
        • ORA-29858: error occurred in the execution of ODCIINDEXALTER routine
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        • Poor Performance for subordinate users when editing
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        • Unexpected error when trying to login in Spatial Manager
        • Unexpected login error
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     Questions about this article, topic, or product? Click here. 

    Unexpected error when trying to login in Spatial Manager

    When the user tries to connect to spatial manager they recieve an error message stating:
    Unexpected login error.
    ActiveX component can't create object
    Exor Support Log = 100030

    This error means that Oracle Objects for OLE (OO4O) has not been installed.

    If you cannot see a folder called oo4o under your Oracle client installation, it is not installed.

    This oracle component -which is part of the Oracle client installation - is required for SM to work
    The screenshot below displays Oracle installer and the OO4O component

    Depending on the type of Oracle client install you do, it may or may not include OO4O.

    Like, If you do a full enterprise client install from memory it tends to install OO4O but if you do the ‘standard’ client install it doesn’t.

    You can download and run in the OO4O component separately and Oracle normally include this in the ODAC utility.

    You could also try and run the Oracle Client install again and choose custom and search for OO4O to run in on its own.

    See Also

    Product TechNotes and FAQs

    Installing Oracle Objects for OLE

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

     

     

    • oracle objects for ole
    • oo4o
    • automation error
    • OLE
    • login
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    • Pano Voudouris Created by Bentley Colleague Pano Voudouris
    • When: Fri, Aug 16 2013 4:03 AM
    • Pano Voudouris Last revision by Bentley Colleague Pano Voudouris
    • When: Fri, Mar 14 2014 9:55 AM
    • Revisions: 4
    • Comments: 0
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