Problem

 Exporting Asset data from grid in Locator ( Bridge Over ) do not get the option of either saving or opening the file and cannot locate the file once exported. Seems to fire up a window that appears briefly then disappears.

Solution

Check Internet Explorer Settings
From File menu select Tools, Internet Options, select Security Tab,Select Custom Level.
Scroll down until you see Downloads and check
1. Automatic prompting for Downloads radio button is Enable
2. File Download radio button is Enable
3. Font Download radio button is Enable

If 1. or 2. above Disabled change to Enable and Save - can resolve the issue. Then Retry without leaving the application. May need to get your IT section to change these settings if not allowed to do.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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