A utility has advised a LA that they are not receiving restrictions.
Replication steps: HA create a restriction notice and the recipients are automatically populated. This then determines who the restriction is sent to.
Firstly check the Valid Notice Recipients form TMA2015. Put the form in query mode, Enter the Utilities Org number and execute query. If no results are returned this will explain why no restrictions are sent to a particular utility. To Add > Click the Add record button and add the Org and district. Note you only need to add the districts which have a different notification URL. Save.Then any new restrictions will be sent to this utility.If they ARE included in the Valid Notice Recipients form > Check the restriction in TMA3000. Query back a restriction and click on the recipients tab. Scroll through until you find the Org number and check it has a response date time. If it does it has been sent. If it is blank there may be an error message. So check the message and retry the restriction.
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