Applies To
	Product(s):	Exor Core / Network / Assets Manager/Enquiry Manager
	Version(s):	Any v4 onwards
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A
	Original Author:	Bentley Technical Support Group

 

Problem

 A new user is created but when they try to login they get
  HIG-0182 user not instantiated correctly.

Solution

Firstly check the user has the HIG_USER role - this is mandatory for all users whatever access you want them to have.
Secondly, log into SQL*Plus as the Highways owner user and run the following SQL, replacing 'USER' with the username of the new user, in capitals and enclosed in single quotes:

SQL> exec nm3context.create_instantiate_user_trig('USER');
If that doesn't work either then contact Support.
Problem 56394

See Also

http://communities.bentley.com/products/assetwise/exor/w/wiki/instantiate-user-error

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server