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ALIM | Exor - Wiki JDBC Datasource Failed error when starting Locator or Map Viewer Servlet Failed
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    JDBC Datasource Failed error when starting Locator or Map Viewer Servlet Failed

      Product(s): Exor Core / Network / Document Manager
      Version(s): 4.x
      Environment: N/A
      Area: Locator
      Subarea: N/A

    Problem

    When trying to start locator, the following error message is displayed:
    JDBC DataSource Failed
    Map Server Servlet setting was: [url]
    Datasource Name setting was: [name]
    Please check Product Options and restart

    or


    Solution

    First, if this worked OK before and just stopped suddenly - make sure to restart Map Services.

    Secondly, as per the error message, you will need to check your product options and make sure they are correct and match the settings in the mapviewerconfig.xml file. This file can be found in the application server. For example c:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\mapviewer_11_1_1\web\WEB-INF\conf\mapViewerConfig.xml

    You can open this file in a text editor and have a look for the map_data_source section. eg.:

    <map_data_source name=”exor”
                          jdbc_host=”your_host_name”
                          jdbc_sid=”your_db_sid”
                          jdbc_port=”1521”
                          jdbc_user=”highways”
                          jdbc_password=”!<highwayspwd>”
                          jdbc_mode=”thin”
                          number_of_mappers=”3”
                          allow_jdbc_theme_based_foi="true"
    />

    Check if these are correct for your settings.

    Also check the relevant product options in the highways application:

    WEBMAPDSRC
     set this to the value of map_data_source in the mapviewerconfig.xml file

    WEBMAPMSV
     http://<application server>/mapviewer/omserver

    WEBMAPSERV
     blank this is no longer used

    JDBCSID
     The SID of the Database

    JDBCPORT
     The port on which the database can be connected (usually 1521)

    JDBCHOST
     The machine on which the database resides

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

      Original Author: Technical Support Group
    • JDBC Datasource Failed
    • Locator
    • Map Viewer Servlet Failed
    • Net
    • JDBC
    • Exor Network Manager
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    • Cancel
    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Thu, Sep 19 2013 5:14 PM
    • Jyoti Patil Last revision by Bentley Colleague Jyoti Patil
    • When: Thu, Mar 7 2019 4:06 AM
    • Revisions: 9
    • Comments: 0
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