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ALIM | Exor - Wiki Application freezes when sending notices
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        • Add new promoter or contractor contact
        • Additional Notice Date Validation
        • Agreement Tab not active
        • Application freezes when sending notices
        • Attachments in work reference cannot be seen
        • Change contact number in works form
        • Check an Inspection Batch has sent
        • Click in heading blanks other fields
        • Closed notice phase status at in progress
        • Constraint Error Sending Notice TNSC_TNSI_FK Violated
        • Daily Failed Transactions Alert
        • Defective Apparatus Notice
        • Differing values in drop down list - Apex
        • Error changing report parameter or opening TMA1000
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        • Error in send notice BPEL process
        • Error loading notice
        • Error opening locator from TMA1000 Works Form
        • Error Opening Locator from TMA1110 Restrictions Form
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        • Error reported on TMA Works Phase Master Refresh process
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        • How to check if a notice was sent / received
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        • How to Delete a notice
        • How to fetch results on Review Notices form(TMA1030)
        • How to issue a Non Notifiable Phase – For Core Sampling
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        • Opening the EXOR Application Directly to TMA1000 Works Form
        • ORA 13356 adjacent points in a geometry are redundant
        • ORA-20001 error performing TMA upgrade
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        • +Other - Exor TMA Noticing Manager
        • PAA permit application has deemed early
        • Proximity Validation warning
        • Raise works on type 3 or 4 street
        • Received Transaction at Pending Processing status
        • Received Transactions stuck at Web Service Complete
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        • +Reports - Exor Noticing Manager
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        • Restrictions error so unable to send updates
        • Restrictions not sending to a Utility
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        • Sample Inspection Quotas Report Figures Too Low
        • Scheduler only assigns to 1 inspector
        • Sender Does not Exist in NSG Error
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        • Some DCD Inspections Not Downloaded
        • Start date for Major Notices
        • +Street Groups - Exor Noticing Manager
        • Street of Interest or Lane Rental Check Box
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        • The XML page cannot be displayed Cannot view XML input using XSL style sheet
        • TMA 0101 error opening tma1000 or tma3000 forms
        • Tma error issuing notice in TMA1001
        • TMA Non Categorised Inspection - No Inspection Items
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        • TMA-0139 Error not found in NM_ERRORS during category changes in Works form
        • TMA1001 error. TMA-0093
        • Transaction at Error status instead of Copy Recipient Fail
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        • Type 4 Street Used On Works
        • Unable to change one type of issued Direction notice type to another
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        • Unable to find inspection
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        • Unable to issue FPN on cancelled notice
        • Unable To Issue Permit Response
        • Unable to Query a Specific Works or Inspection Record
        • Unable to select street
        • Unable to select the Promoter/Contractor contact on Phase Details tab
        • Unable to send notice
        • Unable to send notice for phase
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    Application freezes when sending notices

    Applies To
    Product(s): Exor TMA Noticing Manager
    Version(s): 4.3.0.0
    Environment: N/A
    Area: Works
    Subarea: N/A
    Original Author: Bentley Technical Support Group

    Problem

     Application freezes/is slow when sending a notice

    Solution

     There shouldn’t really be much of a delay when sending a notice but if there is then it could indicate a problem with your database or server.

    The first thing to try would be to refresh the Oracle database statistics by logging in to SQLPlus as the Highways Table Owner and run the following SQL:
    begin
    dbms_stats.gather_schema_stats(USER);
    end;

    If there is still a problem then ask your DBA to monitor the database and check that enough resource is given to the shared pool etc and also that the server itself has enough memory. Another thing to check is that there isn’t a large number of hanging sessions.

    If you have any bespoke triggers please disable them to check that they aren’t causing the problem.

    If you still have a problem then try restarting the database server – remember you must first stop the web server and only start it again once the database has been started again.
    Problem 60806

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    • 60806
    • EXOR TMA Noticing Manager
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    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Fri, Sep 27 2013 10:46 AM
    • Jyoti Patil Last revision by Bentley Colleague Jyoti Patil
    • When: Fri, Sep 14 2018 5:18 AM
    • Revisions: 5
    • Comments: 0
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