When entering a new works, a user is unable to select an open street/USRN, which they know exists as they can see it in the NSG0010 NSG Gazetteer form.The issue is probably because the USRN hasn't been assigned to a street group which has also been assigned to the user.
Please contact your administrator to check that the USRN isn't visible in the Unassigned Streets form. If the USRN is visible in the Unassigned Streets form then it will need to be assigned to a street group. If the street has already been applied to a group (I.E. not visible in the Unassigned Streets form) then you will need to ask your administrator to grant you access to the group that has the USRN in, using the Administer User Street Groups form.
If you are unsure which street group the USRN is in then you could run the following SQL in SQLPlus as the Highways Table Owner to find out:select TSG_NAME from V_TMA_STREET_GROUP_MEMBERS where str_usrn = :USRN order by tsg_name;Problem Reference: 64787
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