Hi,
I have used the mobile collector app for a set of inspections (If I can get this issue re-solved I believe it will save me a fair amount of time in managing photos and report creation in the office). However, I have found that some of the photo's taken in the field are not showing through on some bridges in the online Inspectech Routine Report section "Pictures and Files." I can find the photo's in the filmstrip view, so I know they were uploaded but they are not showing in the field where I can mange the photo's for various tasks. (ie, revise photo descriptions, select photo's to be printed with report, make cover photo, etc.)
Some background on our in-field process. We took photo's through app, described the standard photos in depth and selected those to be "Printed in Report." Other photo's that we felt may/may not be included with report we did not select the "print in report" box. I think the unselected photo's are not showing through. I assumed I would be able to make that choice and better describe those photo's online.
Solutions I've tried. I tried finding the option within Inspectech in the Routine Report "Pictures/Files' form. I also redownloaded the report to the iPad and successfully retrieved the hidden photo's and re-selected the "Print with Report" option and re-uploaded. This did not bring them into inspectech Routine Report.
Specific Site: indot-it.bentley.com, Mobile Collector Site: indotbias
Anyone able to help me pull those photo's into the Routine Report Field?
Thanks,
Thank you for the additional attention to this issue; it was reported by an administrator.
Susan Hines
Senior Technical Support Engineer