I'm curious to know if there is a way to back-up reports prior to uploading them to the server or retain local copies of the reports. I recently uploaded a batch of inspections and experienced an error during the upload. 14 reports where completely blank with no photos or rating data, 20 did not include any of the photos attached to the reports. When I asked my local state agency I was advised to just recreate the inspection with my notes. Is there a way to back-up reports, retain a copy of the reports prior to uploading them or attempt to re-upload a report to the server?
Thanks,
-- Mike Feiock
Hey Mike!
This is definitely not something we expect to happen. Could you email me a few more details at Mark.Mazzeo@Bentley.com?
Please send:
State Agency, iOS or android device, version of your device OS, version of the Collector app, example assets and the inspection date(s) of the report.
Thank you!
Mark Mazzeo
I have messed around with this enough that I think the issue is bulk uploading reports. If you are attempting to bulk upload reports, any report that times out or has an error is simply removed. If I upload reports one at a time if a report times out or has an error it is retained on the tablet until I try again.
Good to know! Thanks!