Site is down


 Product(s):AssetWise Inspections
 Version(s):N/A
 Environment:N/A
 Area:General
 Subarea:N/A

Problem

The site is down (verbatim from user)
Users are getting "kicked out" of webpages
Users report being unable to open any pdf outputs
Users cannot access any assets
Users cannot open asset details on any assets

Solution

An adminstrator should create a Technical Support case (high or critical impact, depending on number of users with issues).

See Also

https://communities.bentley.com/products/assetwise/inspecttech/w/wiki/21499/support