The current generation of internet browsers is phasing out or eliminating older code elements. You may encounter this when you reach the routing page and find that the map is missing. The purpose of this document is to help you restore the map functionality or to identify a compatible browser.
If you cannot see the Map when you go to the routing page, follow the step-by-step instructions in this document to learn how to add the permitting authority's site to your Trusted Sites and how to activate the Run as Administrator settings in Windows 7, Windows 8, 8+, and Windows XP with Internet Explorer 8; there is also a special section for Windows Edge users, and notes on Chrome and Firefox.
Even if you are logged into your computer as an administrator, chances are good that your default permissions are limited to those of a common, or standard, user. Administrator privileges allow a user or an application to add files to, edit files on, or remove file from your computer. When you grant yourself "Run as Administrator" privileges in Internet Explorer, you can download and install the necessary file to restore map functionality.
We recommend using Internet Explorer 11 (allows use of map), Chrome, or Firefox (no map but other routing methods are available) because our site works best with these browsers. If you use Internet Explorer, our permitting and routing solution provides a plugin for the map. It is an ActiveX (OCX) control, which is used automatically and has been supported by Internet Explorer.
If you are an early adopter of Windows Edge, please jump to Section 1.
If you are most familiar with Internet Explorer 11, then click the link for your operating system:
Note: If you do not need to use the map, you may use a browser other than Internet Explorer (such as Firefox, Chrome or Edge).
If you prefer the Chrome browser, please jump to Section 3.
If Firefox is the browser for you, please jump to Section 4.
The new Edge browser featured in Windows 10 does not support plugins and therefore will not run the ActiveX control or Java applet. This means that you cannot use the Edge browser to apply for permits unless you don't need the map. If the map isn't helpful for you, then you can turn it off and continue using Edge. However, if you need the map, you must switch to Internet Explorer 11.
Internet Explorer 11 is built into Windows 10, but it's not the default browser for all web-based apps. The Internet Explorer browser is buried in the Start menu under Windows Accessories. To pin the app to a more accessible location, navigate to it in the Start menu and then right-click on it and choose Pin to Start.
If you would like to set Internet Explorer as your default browser, go to Settings > System > Default Apps then scroll down to the bottom to Set Defaults by App. Once you are in there, scan the list for Internet Explorer and highlight it. On the lower part of the screen, you will find the options for setting defaults.
If you are experiencing difficulties downloading the SUPERLOAD Map controls, follow the steps below.
1. Please be sure that ActiveX Filtering is unchecked by opening Internet Explorer then reviewing the Tools menu.
2. Add the permitting authority's site to your Trusted Sites.
a) Open an Internet Explorer browser window then navigate to your permitting authority's website.
b) Open the Tools menu and choose Internet Options then open the Security tab.
c) Choose the Trusted Sites option then click the Sites button.
d) Click the Add button to include this site in the list of trusted sites.
e) Close out of the Trusted Sites and Internet Options dialogs then log in and order your permit.
If you are using the Windows 10 operating system, the Internet Explorer icon may not be immediately available, but these instructions will guide you to open IE 11 and to run it as an administrator so that you can install the necessary Add-on to view the map.1. In the bottom left corner of your screen, click the Windows icon to open the Start Menu.
2. On the Start Menu, choose the All Apps option.
3. There are a lot of apps even on a brand new computer, so scroll down to the W section and expand the Windows Accessories sub-menu.
4. When you see the Internet Explorer option, right-click on it. Note: If you accidentally left-click and open the browser, just close it and repeat steps 1 to 4. 5. From the context menu, expand the More sub-menu and choose the Run as Administrator option.
6. When the User Account Control message pops up, click the Yes button, because you must install an Add-on to view the map.
7. To quickly test that the map is visible, access the following URL: https://nj.gotpermits.com/restrictions.8. When the browser opens to the site, you will get a warning at the bottom of the page. Click the Install button, because the file identified in the warning is the file you need.
9. When the second Security Warning opens, you will see that the name and publisher match those on the previous warning. Click the Install button; this is the file you need. Once the map loads, you can go to the website of the agency with which you do business. When you log in to apply for a permit; the map will function will work normally.
1. Click the Windows icon in the lower left corner of the desktop.
2. On the Start menu, click the All Programs button.
3. Right-click on Internet Explorer and choose the Run as Administrator option.
4. Navigate to the permitting authority's site, log in, and start a permit application. When you reach the routing page, look for a pop-up that reads, "This website wants to install the following add-on: 'slactvx.cab' from 'Bentley Systems, Incorporated'." Click the Install button.
5. It may take a moment or two, but when the map appears in its normal place, your browser is good to go.
1. Strike the Windows logo key.
2. Click on the magnifying glass in the upper right corner of your screen then enter "iexplore" in the search field.
Note: If the Internet Explorer icon does not appear in the search results, see the Supplemental Instructions below.
3. Right-click on the Internet Explorer icon and choose Run as Administrator.
4. Navigate to the permitting authority's site then log in and start a permit application. When you reach the routing page, look for a pop-up at the bottom of the screen that reads, "This website wants to install the following add-on: 'slactvx.cab' from 'Bentley Systems, Incorporated'." Click the Install button.
5. The User Account Control dialog will open; click the Yes button.
6. It may take a moment or two, but when the map appears in its normal place, your browser is good to go.
Note: If you cannot find the iexplore.exe file with the search box, follow these steps to locate it.
1. Hold down the Windows logo key then hit E.
2. When File Explorer opens, enter "C:\Program Files (x86)\Internet Explorer" in the path bar.
3. Scroll down until you see iexplore.exe then right-click on it. On the pop-up menu, choose the Run as Administrator option.
As Windows XP has surpassed all Microsoft Extended Life Support, we recommend upgrading your operating system. However, if you must continue using XP and if you are experiencing difficulties downloading the SUPERLOAD Map controls, follow the steps below:
1. Open Internet Explorer and expand the Tools menu then choose Internet Options.
2. Open the Advanced tab, scroll down to the Security section, and un-check the option labeled "Enable memory protection to help mitigate online attacks*".
3. Click the OK button.
If you are using the Chrome browser to apply for permits, the map that normally appears on the Trip page is no longer available. Many states feature a “map off” version of the Trip page, but for those without this option, we recommend using a different browser (IE 11).
If you are using the Firefox browser to apply for permits, the map that normally appears on the Trip page is no longer available. Many states feature a “map off” version of the Trip page, but for those without this option, we recommend using a different browser (IE 11).