How do I get support?

For inquiries concerning login and general permitting support, please call 609-530-6089 between 7:00 am and 3:30 pm Eastern, Monday through Friday. You may also send your inquiries via email to superload.permits@dot.state.nj.us.

For inquiries concerning bridge analysis or load issues, please call 609-530-2579 between 8:00 am and 5:00 pm Eastern, Monday through Friday.

For emergencies occurring after-hours, during weekends, and holidays, please call Incident Management at 609-588-6212. An emergency is considered an urgent, unforeseen occurrence or event that affects public safety and welfare, and requires immediate attention.