As part of Bentley´s constant improvement, we are changing our phone system to facilitate communicating with BCDE support group.
As of December 5th, 2022, you will have a way to call locally from the countries below and be able to reach BCDE support group.
If you are on any of the below countries, you can use the listed number at same line to reach support.
Make sure to state that you want “BC” or “BCDE” product support. All requests are handled by the product team (login, licensing, product technical etc.)
Phone Number
Country to call from
1 800 236 8539
United States/Canada
1 610 458 5000
United States
001855 434 0914
Mexico
52 55 54885420
0800 556 314
Brazil
1800 948 368
Ireland
353 1 436 4600
0800 601 159
Austria
0800 70537
Belgium
800 13542
Norway
00 800 112 4259
Poland
80 88 74 24
Denmark
0800 918 514
France
8800 100 9443
Russia
0800 915 644
Finland
0800 181 8565
Germany
900 94 7894
Spain
0800 000 263
Switzerland
800 78 9668
Italy
020 794 616
Sweden
370 5239 8150
Lithuania
0808 101 9247
United Kingdom
0800 273 7842
The Netherland
800 814 5099
Saudi Arabia
0800 980 615
South Africa
8000 3570 3389
United Arab Emirates
400 842 7516
China
1800 500 227
Australia
1800 816 533
Malaysia
0800 500 874
New Zealand
000 800 100 8434
India
More details can be seen here: Important Change to Your Support Phone Number December 5th