Version 08.11.12.57
Windows 10 Enterprise
I am asking this question for a co-worker in our structures department. They recently installed OpenBridge Modeler to evaluate the software. When you open any of the template libraries all information seems to be displayed, but there is no preview
My co-worker talked to a someone in another office and the preview is fine for them. Our installation is out-of-the-box with no modifications.
Does anyone know what may be the problem?
I do have another co-worker in my office who has also installed the software and he is able to see the preview on his PC. I checked the video card and driver. We are both using a Nvidia GeForce GTX 650. The only difference is that his has 2gb of RAM and mine is 1gb. I had a newer driver version so I rolled mine back to match his, but it did not fix it on my PC. The only other difference is the INF File loaded for the video card where he has oem5.inf (Section018 section) and I have oem9.inf (Section018 section). I am not sure if I am able to change that or not.
I am having this issue and I have the current version of windows, I am running OBM connect.
Make sure you have the current release version of OBM on your machine.
The version is V10.10.00.85.
Whenever a new version is release ,i would suggest you to upgrade as well.
I am having the same issue in Open Bridge Designer Version 10.10.20.34.
A new version of OBD is released , please download and install the program.
The issue will be resolved.
I knew there was an update when I posted this yesterday and had a feeling that I the answer I was going to get was going to sidestep my actual question and tell me to update. Unfortunately, that doesn't always work. The latest version listed above includes another schema change. Several versions of OBD and ORD have been released in the last 12 to 18 months, all of which had schema changes. Do the software developers realize that bridge/roadway design projects sometimes take years from start to finish? I would love to always make sure I'm using the most recent software versions because I am sure there are changes to the LEAP products as well that make them better design/analysis tools, but constant schema changes make that extremely difficult. We use client provided workspaces that are usually several months behind the release of a new version or ORD/OBD. Is it possible that I can get an answer assuming that I cannot upgrade to the latest version at this time because I have used OBD v10.10.20.34 a month or two ago and did not have the problem that I originally posted about.
I m using 10.12.1.83 and the problem still persists.
Please log a case so that one of the technical support person can look into it.
How to Log a Case :https://communities.bentley.com/products/bridge_design___engineering/w/bridge_design_and_engineering__wiki/52987/how-to-log-case