I'm trying to export my bridge model to LEAP steel, but when I do this message pops up :
" Failed send to SupportLine1. Missing Substructure definition for SupportLine1 "
I don't know what that means, I have an abutment with bearings defined on that support line. What should I do in this situation?
Please email me (email@example.com) the file for investigation and I will get back to you.
Bentley.com - Index
I have emailed you the file
Did you have a fix on this issue? Facing same issue but no response from anyone and couldn't find this topic troubleshooting in anywhere.
Hi, Yes we were able to figure out the issue.
The issue was from the profile, My active profile was a weird very small line that I took from the roadway guys so when the software checked it couldn't find a profile to stand the support on.
I tried to draw a new profile and make it active but the software took forever and never activated it . So I had to place the bridge again on the right profile and alignment.