Document Information

Document Type: FAQ

Product(s): LEAP CONSPAN

Version(s): All

Original Author: Bentley Technical Support Group - VM

QUESTION: How to get rid of Runtime Error message ?

ANSWER:

These are the few suggestions I would recommend the user to do.

1 )Please download the latest version from the select server.

2)Try to see if the file is saved in the server or the local machine (Highly recommended to install and run the software from the local machine).

3) Check if the license is expired.

4) If the user is working on Conspan please close all the other program because sometimes Conspan may not be compatible with other programs.

5) Check if the user has minimum system requirements which are as follows :

• Microsoft® Windows® 2000, XP or Vista,• 512 MB RAM

• Mouse or other pointing device,• 100 MB available uncompressed hard disk space

• Internet access (recommended)

• 800 x 600 dpi with 256 colors minimum (1024 x 768 dpi with thousands or millions of colors recommended)

 6) If the user has big file and less memory then there are chances that you get Run time error.