Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
  • Welcome
  • Products
  • Support
  • About
  • More
  • Cancel
LARS | LEAP | OpenBridge | RM
  • Product Communities
  • More
LARS | LEAP | OpenBridge | RM
LARS | LEAP | OpenBridge | RM Wiki LEAP Licensing
    • Sign in
    • -LARS | LEAP | OpenBridge | RM
      • Bridge Products: Operating System and Hardware Requirements
      • +OpenBridge Designer CONNECT Edition
      • +OpenBridge Modeler CONNECT Edition
      • +LARS Bridge and LARS Main Page
      • -LEAP Bridge Concrete Main page
        • -LEAP Bridge Concrete main interface
          • Definition of Skew angle within the ABC wizard
          • Elevation Profile change
          • Error while installing Leap Bridge Enterprise Connect Edition
          • Export of 2D and 3D drawing from Geomath/Bridge Parametric Layout to MicroStation
          • How to add a Company Logo and Company Name to reports in LEAP Bridge Enterprise.
          • How to change deck width and offset (when ABC is grayed out)
          • How to save and retrieve the ABC Data Set
          • How to transition in superelevation or vary deck width in ABC Wizard
          • Importing Ground Data from LandXML file
          • Importing LandXML Data Via The ABC Wizard
          • Integral Abutment Feature in LEAP Bridge Enterprise
          • Known Issues in Leap Bridge Enterprise
          • LEAP Licensing
          • Prestressing and Post tensioning in the same girder
          • Printing related problems and how to troubleshoot them
          • Prompt for Updating the model on Component Exit
          • Substructure Drawing Generation
          • User getting .NET error message after installation
          • V15 -- AASHTO Code Compliance and Bug Fixes
          • Whats New In Version 9.0.0
          • Where is the ABC Data Set library located?
        • +LEAP CONBOX/CIP RC/PT Girder
        • +LEAP CONSPAN / Precast/Prestressed Girder
        • +LEAP RCPIER/Substructure
        • SELECTsupport TechNotes And FAQs
        • Working Remotely with LEAP Applications
      • +Leap Bridge Steel Main Page
      • What’s New in LEAP Bridge Steel CONNECT Edition V19?
      • +RM Bridge CONNECT Edition
      • +OpenBridge Modeler V8i - Main Page
      • +LARSBridge V20 Main page
    • OpenBridge Designer: Onboarding Guide
    • What is New in OpenBridge Designer Connect Edition 10.08.01?
    • Working Remotely with OpenBridge Designer
    • Working from home with RM Bridge products

     
     Questions about this article, topic, or product? Click here. 

    LEAP Licensing

    Document Information

    Document Type: FAQ 

    Product(s): LEAP

    Version(s): All

    Original Author: Bentley Technical Support Group

     

    The LEAP software has unexpectedly closed and will not restart.  How do I resolve this problem?

    For all LEAP standalone Products authorized using Electronic Security based on Crypkey, in case of an unexpected event such as a program crash, you may be able to fix the problem yourself by deleting the appropriate *.tb2, file from the directory where the executable is installed and run from. In most cases, this restores the authorization. If deleting this file does not take care of the problem, we encourage you to contact Bentley/LEAP Software's technical support department.


    In the case of LEAP Bridge or one of its components, you can delete all of the .tb2 files by running the deletetb2.bat file. Simply locate the file in Windows Explorer and double click to run the DOS based batch file.

     

    See Also


    Product TechNotes and FAQs

    External Links

    Bentley Technical Support KnowledgeBase


    Bentley LEARN Server

     

    Comments or Corrections?

    Bentley's Technical Support Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

     

     

    • FAQs
    • Share
    • History
    • More
    • Cancel
    • Steve Willoughby Created by Bentley Colleague Steve Willoughby
    • When: Thu, Jan 15 2009 3:13 PM
    • Ignacio Almagro Last revision by Ignacio Almagro
    • When: Mon, Aug 11 2014 4:26 PM
    • Revisions: 9
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2021 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies