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If you installed the Leap Bridge Steel (LBS) software on a new machine you will need to run the following Microsoft Visual C++ Redistributable packages (2012 x64 and 2013 x86/x64)
Please down load them from Microsoft from the above links and install as administrator, you will need to download and install both the x86 and x64 executables from both the 2012 and 2013 packages.
Once this is done your LBS product will run as intended.