To create a new Service Request for OpenBridge Products the users should follow the instructions at the link below and then enter the Product as OpenBridge Modeler or OpenBridge Designer.
Bentley has many different products for many diverse areas; so, users should use the Free form search field that will populate product names as you type in the letters, OpenB should be enough to show the necessary options.
As shown in the images below, for OpenBridge Designer, the user can then insert the Product Area, which will be the specific product:
If the user is using a previous version, outside of OpenBridge Designer, the user should enter the specific product name in the search.
Additional information about the other form fields can be found at the link below: