Trying every which way to get to fulfillment center to download AECOsim SS6 but nothing works. Can anyone please provide a link that is tested to work?
Steve Brown | Bentley Systems
The problems described in this topic, and in communities.bentley.com/.../105642 which it continued from, starting 24 March 2015 and affecting both my computers, were mainly about major problems with the bentley.com site incl BeCommunities. I could not download AECOsim SS6 or even install it from an install file Dropbox'd to me. It plagued me right through to last week - neither Bentley (on this forum and by SR), my ISP, or my local IT shop could solve it. No virus could be found. Both machines were re-formatted and reistalled - still same. My IT guy came to site and fiddled for hours, incl disabling Avira my anti-virus. Last week I uninstalled Avira - BeCommunities instantly went perfect! (I now have SS6 installed at last). It was a 3-seat edition of a new version of Avira, installed 18 March 2015 (see date in first para above), and I had 2 copies, same license code, installed on the 2 computers. The weird thing is, as soon as I uninstalled it from one computer (now temporarily using the MS free AV), BeCommunities on the other one also instantly went perfect, even though Avira is still on it. The only communication between the 2 computers is via the internet/router. Before talking to Avira about this, the fact remains that there is something about the bentley.com site which Avira doesn't like. I just occasionally saw it on other big complicated sites, but bentley.com 100%. Any ideas?
Marc
Yeah Marc no one else was having these problems or could reproduce them. Nearly everything else was working fine incl downloading/installing things - really only 'anything bentley.com' was 95% u/s. Affected FF, IE and Chrome. The SS6 download/install failed because, of the prerequisites, one failed and the rest were skipped, even when Cadventure Dropbox'd them to me separately - or rather they did then install but apparently uninstalled again when I re-ran the main install file. As soon as Avira was uninstalled, SS6 installed perfectly from same files. If interested, see the various message screenshots in http://communities.bentley.com/help/f/9549/t/105642