SS6 will not shut down without crashing

Duncan,
Is it generating an exception error, aka, "Abort Retry Ignore"? If so, see if you have a minidump file generated - that may help in tracking down the cause.

In the interim, the old "generate new prefs" is an option, as would be checking whether it's project specific and/or reproducible when using a Bentley delivered dataset.

Hi Steve,

No, Most of the time I am getting no error. Just the blank screen as below. On occasion I get the exception and next time it happens I will try find the minidump.

I have reset prefs several times already...

Could you be a bit more specific?

It was caused by SS6 and SS5 sessions sharing prefs.
Pref were split by engine name only rather than by version so SS5 and SS6 were sharing the same upf file. I had no issues when working but SS6 would always crash when shutting down or changing files. Adding a custom version variable to each session to allow seperation of the upf's whilst still using the same docking files etc has solved this

Unknown said:

Could you be a bit more specific?

It was just a brief note to identify that the source of the problem was configuration related rather than a general issue.

In addition to Duncan's comments I would like to reiterate the importance of not sharing preferences between SELECTseries releases.

Which configuration variables define those prefs settings?

I wasn't involved, but typically (or out of the box) the variable _USTN_HOMEPREFS defines the location for that installation's \prefs folder.

I wasn't involved, but typically (or out of the box) the variable _USTN_HOMEPREFS defines the location for that installation's \prefs folder.

Yeah, but are the usual settings enough to solve that?

"Pref were split by engine name only rather than by version so SS5 and SS6 were sharing the same upf file."

Andreas,

I had adapted my workspace so that minimal duplication was required between SS5 and SS6. The only difference was the Dataset_GB. Standards remained the same, as did company dataset, dataset extensions etc

Our standard config up till that point had the below configs defined which meant that prefs were split by engine name, but not by version. We have now migrated our projects to SS6 and effectively retired SS5 but for the few legacy jobs we have, I have now added a version variable to the startup config for SS5 and SS6 and references this in the standards config which allows me to use the same docking/taskprefs etc but uses a seperate prefs file.
MS_USERPREF now reads as:
MS_USERPREF = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ABD_BUILD).upf

Make sense now?



#----------------------------------------------------------------------

_USTN_HOMEROOT = $(APPDATA)/LDS_CAD/

_USTN_HOMEPREFS = $(_USTN_HOMEROOT)prefs/

#----------------------------------------------------------------------

MS_USERPREF = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ENGINENAME).upf

MS_USERINT_PREFS = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ENGINENAME)-$(_USTN_USERINTNAME).upf

MS_BUTTONMENU = $(_USTN_HOMEPREFS)/$(_USTN_USERNAME).btnmenu

MS_DOCKINGPREF = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ENGINENAME).docking.xml

MS_TASKDIALOGPREF = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ENGINENAME).TaskNavigation.xml

MS_GROUPPANELPREF = $(_USTN_HOMEPREFS)$(_ENGINENAME)/$(_ENGINENAME).GroupPanels.xml