AECOsim SS5 not producing sections on other machines within team but will on mine HELP!!!!

Hi,

I'm currently working with the rail sector and have been using AECosim for 18 months.  My team are having a problem with using the drawing extraction manager we are trying to produce a section on a cable gantry.  Originally the file was 200MB and we have reduced it down to 20MB.  Currently my machine is the only one that will produce the section (it very slow). My machine is a Dell Precision T3600 and my two colleges have Dell Precision T1650 and T5810.  The T5810 is the better computer but still wont complete the section and crashes.

Can anyone help as our IT guys don't have a clue.

Regards,

Steve