Hi, we are having a problem when exporting the properties of plumbing components to excel. The following message appears:
Using the "debug" option, this appears:
Any ideas why and how do we fix it? It is happening with all plumbing components, and we are using AECOsim SS6. This issue wasn't happening 2-3 months ago (last time we used the tool).
Thank you
What version of Microsoft Office do you have on your machine?
Is it a local installation or a cloud-based version?
It's local, Excel 2013. Microsoft 365 ProPlus version 15.0.4997.1000
Pedro,
Have there been any recent Office updates applied? If so, try going to Control Panel > Programs & Features and use the Repair option on Microsoft Office.