Cannot use report table with HVAC

Hello,
I'm Daniele Podda, a member of Cad Connect team, there's a problem in AECOsim,

Version:
10.02.00.35
Product Language:
Italian

in a report obtained from HVAC elements selecting the record to have an highlight of object in the drawing always get a crash system.
I tried many times, the crash is a rule iusing report with this discipline and cannot be because the report creates custom table in the drawing.
I attend an urgent support for this.


Thanks
Regards
Daniele Podda



Parents
  • Hello Rait
    I answer you immediately at 23 march and tried now again but the system don't register my update

    1) Is it crashing with every file or a specific file ?
    Every file
    3) Which Dataset are you using ?
    Italian

    4) Is there any error log generated ? If so, Please send that also.


    The log report Iinternal error: "Unkonwn"


    Thanks
    D







      _

      DANIELE PODDA
      Technical Support
      M +39 392.3882111

Reply
  • Hello Rait
    I answer you immediately at 23 march and tried now again but the system don't register my update

    1) Is it crashing with every file or a specific file ?
    Every file
    3) Which Dataset are you using ?
    Italian

    4) Is there any error log generated ? If so, Please send that also.


    The log report Iinternal error: "Unkonwn"


    Thanks
    D







      _

      DANIELE PODDA
      Technical Support
      M +39 392.3882111

Children