CONNECT Edition Google Earth Sync / Bringing in terrain

We're having trouble with the function "Synchronize Google Earth View" in CONNECT edition.

In SS6 we were able to run this function fine, but now in connect when we do so, our users are prompted for an IT admin to log in to allow something. When this happens, AECOsim's status bar says "Wait Google Earth initializing...". Even if an admin logs in to click OK on the prompt, nothing happens. In the AECOsim message centre the message details say "Google Earth is not initialized completely, please check if your Google Earth could work fine or initialized then try this function again". 

The windows admin prompt is trying to run the google earth exe with a /regserver argument. 

Any ideas what could be causing this?

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