I have 2 files that asks me to login again when i try to open them. When i login again they close!
Any idea?
Hi Yehia,
A few questions:
- Which versions of AECOsim and ProjectWise are you using?
- Is this a new behavior where before you were only getting one login prompt?
- Does this happen to everyone or only specific machines?
- Are you working with a Managed Workspace and if so, have there been any recent changes?
- AECOsim V8 selectseries 6 & Projectwise connect edition V.10.0.3.49
- Yes it's a new behavior
- All machines
- Yes it's a managed workspace. No changes occurred recently
- OK, that is a fairly common version combination so I doubt it is an issue.
- Since this is a new behavior, can you think of anything that may have changed recently? A behavior such as this must have a "trigger" of some kind.
- Since it's happening on all machines, perhaps the change was on the server side. Perhaps permissions related (or States in PW). Do you have an admin that you could ask?
- If there were no recent changes to the Managed Workspace itself, I would again be looking at permissions, PW workflow states, etc.. Anything that could affect the ability to access data from your PW datasource.
We solved it.
Apparently one of the referenced files was corrupted. Once we removed it. The file opened normally.
Answer Verified By: Steve Cocchi
Well... that is interesting. I'm not sure how a reference attachment (in any state) could force a second login, but I am certainly happy to hear the issue is resolved!