i have just been into the service request section of bentleys support portal looking for old service requests that have not been resolved
to my surprise there was nothing coming up, no service requests for the whole of last year
is it now Bentley policy to delete difficult service requests????
my last request was regarding a problem with the plumbing design where the pipe catalogs were not dimensionally correct
i tried to create a new request with the same problem incase it was accidentally removed and ABD only came up as AECOsim energy simulator
I couldn't even find AECOsim Connect!
Thanks for your response Marc. When I looked for my SR there was nothing there. How long will it take for the rebranding to complete? Will processing of existing SR continue during that process?
David Turner
MEP 3D coordination & BIM Technician
Rail Projects
Answer Verified By: David Turner
Hi David,
Can you provide the SR number you're looking for?