i have just been into the service request section of bentleys support portal looking for old service requests that have not been resolved
to my surprise there was nothing coming up, no service requests for the whole of last year
is it now Bentley policy to delete difficult service requests????
my last request was regarding a problem with the plumbing design where the pipe catalogs were not dimensionally correct
i tried to create a new request with the same problem incase it was accidentally removed and ABD only came up as AECOsim energy simulator
I couldn't even find AECOsim Connect!
<Bentley_5F00_Communities_5F00_RGB_5F00_Stacked_5F00_244x88-png_2D00_125x44-png> Update from Bentley Communities <4TFHLUYVRQG4-jpg_2D00_70x70x2-jpg> Steve Cocchi Hi David, Can you provide the SR number you're looking for? View online You received this notification because you subscribed to the forum. To unsubscribe from only this thread, go here. Flag this post as spam/abuse.
Hi David,
Can you provide the SR number you're looking for?
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David Turner
MEP 3D coordination & BIM Technician
Rail Projects
SR 7000864963 is still there. I can see that you updated the SR on the 3rd, noting that you could add a group code to elbows but not to crosses or tees. However, I did notice that the SR hasn't yet been updated to reflect the OpenBuildings rebrand, so I've just modified the Brand and Product fields to suit. Perhaps that was the hang up... can you check again?