Hello Edward,

Have you raised any Service Request for the mentioned issues ?
It will be helpful for us if you could share some specific details elaborating the problems you are facing. 

Regards,
Aditya 

Hi Aditya,
Yes I have raised tickets for most of the above mentioned issues. The purpose of this post was to get feedback from others to see if they are experiencing the same difficulties, and if not try and ascertain what they are doing differently to get the software performing as it should.

Hi All,

While it is appreciated that BIM is a working progress and a need to keep up with new developments paramount, the way these updates are being handled, at best is disruptive. If these updates are not handled sensitively it would become an ongoing nuisance. Hardly, have we gotten to grips with disruption caused by the change over from 'V8i' to 'Connect edition’ (like materials not recognised) before another update from 'AECOsim' to 'Openbuildings'. This is not a mere name change, there is an engine change with different configuration files, omissions and additions. Back to training rooms with endless jargons while the clock ticks away. Before you know ‘Bentley System’ have lost half its client base, because those who can't keep up with these chaos and confusions have move on to seek stability elsewhere as there are no shortage of easy pickings and other BIM software on offer.

Management need to get their act together and manage the changeover in a professional manner. A major change such as this, should allow the new software to run parallel alongside the existing to allow users time to switch over at their own convenience. This is the level of sensitivity required towards users. If one release stops abruptly to give way to another, then no matter how small the changes, it would be disruptive. Imagine if this happens at the verge of a submission to an impatient client, losing a week or a day to getting use to a new version of software in use would be bad enough to lose the job.

This update caught us all by surprise, requires a new set up, interface changes and missing tools as well as intermittent clashes, all at the click of an update button. It seems messy, although it looks promising but what was the hurry? Surely could do better?

Yes I agree, it is all well and good to have a shiny new software to market in a short time-frame; but Bentley should be spending more time and effort on building a solid platform (and testing it) prior to rolling it out to customers so they do not disrupt operations. I really hope Bentley would listen to it's customers and sort out the flaws in their software before spending any more time on marketing and product enhancements... As with constructing a building, you really have to build a solid foundation before you build upwards from there, or the integrity of the building is compromised.

That being said, I can see the potential of the software should they manage to fix these issues... Hopefully it is not a case of too little too late as Revit is really dominating the industry.

Ben are you having similar issues to what I have described above? Are you using OBD hosted on Projectwise?

Hi Ben,

Did you follow the steps mentioned in the following Wiki regarding Installation of Update 5?

Installation recommendations for OpenBuildings Designer

We strongly recommend you go through this while updating.

Regards,

Tathagata